Sunrun is a leading solar energy provider in the United States. The company operates all across the country, helping home owners make the move to clean energy with the installation of high quality solar panels and batteries.
Scott is a Retail Sales Supervisor for the Northern Connecticut region. He has been with Sunrun for almost 5 years and started on the frontline as an in-store sales rep before accepting a management position 2 years ago.
Charles has been with Sunrun for 5 years and is a Retail Program Specialist on the retail channel partnership team. He oversees Sunrun’s sales managers to ensure effective scheduling of 800+ staff across hundreds of retail stores.
Life on the job before Skedulo
Charles and Scott both remember the days when scheduling Sunrun’s retail salesforce involved emails, spreadsheets and online forms.
“It felt like the movie A Beautiful Mind where you’re writing on a window wondering how to organize all these people,” remembers Charles. “With hundreds of different retailers, staff and schedules it’s a monster to make sure everyone will be in the right place at the right time.”
As a Retail Sales Supervisor, Scott manages a team of 12 sales reps who work between 15 retail stores.
“Before we started using Skedulo, scheduling was very stressful and time consuming. When you’re using spreadsheets and online forms to manage daily check-ins and checkouts it’s also a real struggle to ensure compliance without full visibility.”
“Managing a team of reps means I’m always putting out fires and handling scheduling issues each week, and this was a definite challenge before Skedulo.”
