Boehringer Ingelheim Shares Their Implementation Success Story
A standout example of overcoming implementation challenges comes from Boehringer Ingelheim, a global pharmaceutical company with over 50,000 employees. Partnering with Deloitte, they embarked on a phased implementation of the WorkForce Suite across their U.S. locations. Their success hinged on meticulous planning, particularly in the testing and training phases.
Sandra Mathew, Senior Principal Business Analyst, emphasizes the importance of organized testing, “Grouping test scripts in some kind of order is important. We ended up with almost 700 test scripts. We used Deloitte as our third-party implementation team, and they were wonderful. They had suggested a specific type of folder structure that really helped us stay organized.”
Their structured approach and the creative motivation of the testing team were pivotal. This case study demonstrates the effectiveness of thorough preparation, strategic testing, and engaging training in navigating the implementation complexities.
