Healthcare is an industry on the move. Increasingly, doctors, nurses and clinicians are on the go, treating patients in their own homes, in mobile care centers, or in nursing home facilities. As mobile devices have made it easier for providers and caregivers to do their work outside of a clinical setting, patients have responded enthusiastically to the return of the home visit.
“The demand for home care and hospice continues to grow as we see a graying of the U.S. population,” said Bill Dombi, president of the National Association for Home Care and Hospice, when speaking to CNBC recently. Per Dombi, both younger and older patients are increasingly drawn to in-home care. “In 2015, it was the first time nationally that more money was spent on home care than nursing home care. We’ve seen a culture and financing shift toward home and community-based care.”
Healthcare is also an industry facing an alarming gap in supply of talent. For example, the demand for home health and personal care aides is expected to grow by 41% to more than four million jobs in the U.S. by 2026 according to the Bureau of Labor Statistics. At the same time, home healthcare providers continue to face constant demands for lower costs and improved efficiencies, all while trying to grow and scale.
Skedulo Addresses Healthcare’s Biggest Challenges
As the industry faces continuous movement, healthcare organizations are rethinking how their in-home and on-site services can provide the highest quality care and efficiently meet demand at the same time. This is why the healthcare industry needs Skedulo.
Skedulo is a mobile workforce management solution, not just a scheduling or rostering tool. Our platform is ideal for organizations that have teams of employees with a variety of skills, certifications, locations, and availability who serve patients in different locations. Unlike scheduling or rostering tools, Skedulo optimizes the process of matching providers to patients based on each individuals’ skills, availability, locations, and needs, not just open time slots on a calendar. Skedulo then supports mobile caregivers as they move throughout their workday to deliver quality care.
Although Skedulo did not start as a healthcare solution, we discovered a natural fit in the home and coordinated care space thanks to the flexibility of our solution and our product philosophy that puts people first in every respect. The biggest challenges facing healthcare providers are addressed with our solution:
- Improving Efficiency
- Scalable Growth
- Employee Satisfaction and Retention
- Personalized Patient Experiences
As our experience with healthcare use-cases deepened, we invested in a purpose-built solution for healthcare. Skedulo now supports 35,000 workers in the healthcare industry globally with our mobile healthcare management capabilities.
Skedulo for Healthcare Solution
Our Skedulo for Healthcare solution is designed around the three key workflows of home healthcare: patient intake, long-term care planning, and the mobile caregiver experience.
Patient Intake
For patient intake, Skedulo captures all the key variables of your patients and their needs: profiles, availability, care goals, type of caregiver needed, insurance entitlements and more. Our scheduling and matching engine optimizes all the patient-related variables against the profiles of your employees to determine when a particular caregiver can meet a patient at a certain place. Additionally, Skedulo addresses critical business efficiency needs, such as maximizing caregiver utilization, reducing travel time, and alleviating administrative burden.
Long-term and Recurring Care
Skedulo’s powerful scheduling and matching engine is at the core of the long-term care workflow. For many businesses, recurring care assignments are a headache of spreadsheets, calendars, and back-and-forth emails. With Skedulo, individual appointments, group events, and even complexly patterned care schedules, are managed with ease. Skedulo can map multiple patients and multiple caregivers to a specific location at a given time, and perform this matching repeatedly for recurring events.
Mobile Caregiver Experience
Lastly, Skedulo’s app is a tool for your mobile employees and contractors to make their jobs easier, not just to push and pull information your business needs. In the Skedulo app, caregivers have user-friendly access to their upcoming appointments and all the critical information needed for top quality care: patient records, appointment details, care plans, with notes from the previous appointment with the patient prioritized. Without adding administrative burden to your team, the Skedulo app syncs in real-time to your system of record and can track caregivers’ progress in real-time, optimize their travel, and capture mileage for easier reimbursements.
Your Business and Your People Benefit from Skedulo
With Skedulo in the hands of their care coordinators and mobile providers, our customers have seen a measurable impact to their business. Improved efficiency and faster growth are only half the story; your people–patients and employees–will see the difference when your mobile healthcare operations improve with Skedulo.
Improving Efficiency
Skedulo improves a healthcare organization’s efficiency in several ways. Skedulo makes better use of your caregivers’ time, cutting out paperwork, optimizing their schedules to see more patients, and in greater proximity when possible. That way, caregivers spend more time in revenue generating activities, less time on the road, and less time doing administrative work. With Skedulo, care coordinators and schedulers save time that was lost managing spreadsheets, calendars, and emails, or correcting scheduling mistakes that were the result of manual error. The Royal Society for the Blind, a Skedulo customer, reduced scheduling overhead by 15% while doubling their weekly appointments per week, per mobile caregiver.
